A fire department is much more than trucks, hoses on a rack, and year-end budgets, it’s a labyrinth of personalities that all have their own motivation, capabilities, and temperaments. We train newly promoted officers on tactics, codes, and procedures, but rarely on how to deal with people – we need to rethink this policy. If people are our #1 resource, then how to manage this resource must be our #1 priority.

There are so many great books, classes, and seminars – you don’t have to look very far to gain more knowledge and enrich your experience as a leader, and uplift the people under you so they may exceed far beyond expectations. After all, it’s about them.


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